A little time set aside for your skin. A visit shaped around comfort, care and your current routine.
A THOUGHTFUL STARTING POINT
Your skin sets the pace.
A facial is a hands-on skin-care visit, not an injectable treatment or a substitute for medical skin care. At Stillwell, the conversation comes first so the proposed products and steps feel right for you.
We start by talking about your routine and sensitivities. The visit can include cleansing and a considered choice of exfoliation rather than automatically using every step on the menu.
More about cleanse, then consider
Tell your provider about recent treatments, prescription products or a reaction you have had before. Some steps may be adjusted or left out. A facial does not need to feel harsh to be a worthwhile experience.
Mask, moisturize, unwind
A mask and finishing products can be selected around your preferences and how your skin feels that day. There is time to ask what each product is for.
More about mask, moisturize, unwind
The exact products and steps should be explained before they begin. Speak up if something feels uncomfortable; an appointment should not require you to tolerate burning or pain.
FROM FIRST QUESTION TO NEXT STEP
A clear path, at your pace.
01
Check in
Share how your skin feels, what you currently use and anything you would like to avoid.
A visit shaped around you
02
Settle into care
Review the selected cleansing, mask and finishing steps, then take time to relax.
Comfort throughout
03
Keep it simple
Leave with an explanation of the products used and any relevant follow-up guidance.
No shopping obligation
YOUR VISIT
An easier first visit.
New to facials? You do not need to know ingredient names or have a perfectly organized routine. Questions are welcome.
Before arriving
Bring your current product list and mention allergies, sensitivities, prescription products and recent procedures. Ask whether to arrive without makeup and how much time to allow.
During your facial
Ask about products, pressure and any proposed exfoliation. You can request that a step be skipped or stopped. Extractions are not assumed to be part of every visit.
After your facial
Ask which products were used and whether your routine needs temporary adjustments. Do not add several new products simply because you have had a facial.
IT’S GOOD TO ASK
The questions on your mind.
You can ask all of these again in person.
How is a facial different from a peel?
A facial is a broader skin-care visit that can include cleansing, a mask and finishing products. A chemical peel is a specific exfoliating procedure with its own assessment and recovery requirements. This facial menu does not imply a medical-strength peel.
Is a facial suitable for sensitive skin?
Not every product or step is suitable for every person. Describe previous reactions before booking so the provider can assess whether to adapt the visit or recommend another starting point.
Will it treat acne or another skin condition?
This service is not presented as a diagnosis or cure. Persistent acne, a rash, unexplained irritation or a changing skin lesion should be evaluated by an appropriate healthcare professional.
Will there be redness or irritation?
Reactions depend on your skin and the products or techniques used. Tell the provider immediately if anything is uncomfortable and ask what changes would require follow-up.
How often should I book?
There is no required schedule for everyone. Discuss your goals, budget and response before committing to repeat visits or a package.
Can I book before a special event?
Mention the event and whether you have tried the proposed products before. Avoid assuming that a first-time facial immediately before an event will be predictable.
Do I need to buy the products afterward?
No. Recommendations are optional. Ask for the product names and take time to decide what, if anything, you want to add to your routine.
NO NEED TO HAVE IT ALL FIGURED OUT
Let’s find your starting point.
A complimentary consultation, with no commitment to treatment.